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Terms and Conditions

SOCIAL CUES ("We") is a French company which, through the site (" Site ") provides a hashtag generator service allowing any individual who acts in a private context ("Client" or "You") to create from a keyword, a list of hashtags intended to be used on various social networks ("Service").

The purpose of these conditions is to define the way in which You as a Customer can benefit from the Service ("Conditions").

Our Conditions are likely to be modified and supplemented at regular intervals following changes, in which case We will inform You by email in the month preceding their update. Access to and use of Our Service after You have been notified of this update, as well as the failure to terminate Your subscription by the end of the month, implies Your adherence to the latest version of these Terms.

This version of Our Conditions is dated 28/01/2021.

  1. Registration

    • 1.1 Access and use of Our Service requires the opening of an account through Our Site ("Account").
    • 1.2 When You register, You will be asked for the following information in particular:
      • Email address < / li>
      • Password
      • Instagram username

      As a Client, You guarantee to Us the accuracy, sincerity and reliability of the information communicated to Us, as well as the fact that You are of legal age and entitled to subscribe to Our Service in Your country of domicile.

      We draw Your attention to the fact that We reserve the right to resort to any legal remedy against You, including criminal matters, in the event of identity theft.

    • 1.3 Your subscription contract is only validly concluded from the moment the acceptance of payment made in accordance with Article 2 below has been confirmed ("Contract"). You can download Your Contract at any time by sending Us a request to this effect by email.
    • 1.4 The opening of the Account confers the right to access and use our platform only to the Customer who has opened said account. As a Customer, it is therefore your responsibility to keep the Service access codes (login and password) confidential and to inform Us of any abuse in this area. Any transmission of access to third parties without Our prior consent is prohibited.
  2. Payment

    • 2.1 The price of the Service is as follows:

      1 $ (1 euro) to have access to the hashtag generator for a period of 72 hours (“Service”) except under promotion conditions;

      At the end of the first day, subject to termination within this period, a subscription ("Follow-up") is automatically taken out on a monthly basis for a monthly amount of $ 24.90 (twenty-nine euros and eighty- ten euro cents). Subject to termination, this subscription is automatically renewed from month to month and the card used is automatically debited.

    • 2.2 The above prices are inclusive of all taxes.
    • 2.3 Payment is made through Our Site in euros by credit card (Visa, MasterCard, American Express). The Site is equipped with an online payment security system allowing the Customer to encrypt the transmission of his banking data. As part of Our payment process, we use an external supplier, Stripe, and do not store any data relating to your details and bank cards. For more information on this subject, we invite you to consult our confidentiality policy.

    • 3.1 You are entitled to withdraw from the Contract within 14 (fourteen) days of sending the Confirmation.
    • 3.2 This withdrawal request can be made by sending us such a request by email. A confirmation of withdrawal will be sent to You by email at the address You gave Us when you registered.
    • 3.3 Once Your right of withdrawal has been exercised, You will be refunded the amount You paid Us within 5 (five) to 10 (ten) days following receipt of your withdrawal request with an equivalent amount credited to the card You used to pay for the price of the Service. This right to reimbursement is, however, conditioned on the fact that You have not used Our Service; In the event that You have used Our Service, You understand that no refund will be made for the current month, in which case your right of withdrawal will be treated as a request for termination and will take effect at the end of the month concerned.
    • 3.4 The right of withdrawal anchored in this article 3 does not apply if you are domiciled in Switzerland, in which case any request in this direction will be treated as a request for termination not giving rise to reimbursement.

    • 4.1 Once your contract is concluded, you will have access to a personal account equipped with a personalized tool allowing you to generate lists of hashtags.
    • 4.2 You are prohibited from:
      • Share your member area;
      • Sell, copy, rent, lend, distribute, transfer or license all or part of the content appearing on the Site, Our Service, or use Our Service for business purposes;
      • Attempt to gain unauthorized access to Our systems or those of Our subcontractors or engage in activity that may disrupt, decrease the quality or interfere with the performance or functionality of the Site and Our Service;
      • Use the Site for abusive purposes by intentionally introducing a virus or any other malicious program;
      • Use our Service for spamming purposes;
      • Denigrate Our activities or adopt any behavior that is likely to damage Our reputation, whether through Our Service or outside (for example on social networks).

    • 5.1 Termination at the initiative of the Client. You have the right at any time to unsubscribe and terminate Your Contract very simply by clicking on the "Unsubscribe" link at the bottom of the page of the site, it being specified that Your unsubscription will then take place either for the end of the Trial Period. , either for the end of the current month in which your unsubscription request occurred, assuming that Your Account will be deactivated and access and use of Our Service terminated. Subject to section 3.3, no refund will be made.
    • 5.2 Termination at the initiative of SOCIALCUES. We are also entitled to terminate Your contract for the end of one month, in which case We will inform You by sending an email to the address You gave Us when You registered. In the event of a violation of these Conditions, in particular but not only of article 4.3, We reserve the right to suspend Your Account for the period necessary for the verifications which may have to be carried out and, if necessary, to terminate Your Contract with immediate effect ; Whether it is a suspension or a termination, You will be informed by giving prior notice to the same email address.
    • 5.3 The termination exercised in application of this article does not give the right to any refund, subject to the assumption that this termination is equivalent to the exercise of a right of withdrawal on your part within the meaning of articles 3.1 and 3.3.

    • 6.1 SOCIAL CUES owns all intellectual property rights on our Site and its content, which rights also include the related know-how.
    • 6.2 By entering into the Agreement, We grant You the non-exclusive and non-transferable right to access and use our Services.

    • 7.1 SOCIAL CUES disclaims any liability resulting from the performance of the Contract binding Us throughout as permitted by applicable law.
    • 7.3 The Site may contain links to other sites which are neither edited nor controlled by SOCIAL CUES and for the proper functioning and content of which We can therefore in no way be held responsible.
    • 7.4 The reimbursement linked to the guarantee of results applies on condition that you are able to prove to us that you have correctly used the hashtag generator. The refund will be made on the price of the offer to which the customer, You, has subscribed. Tracking is not part of the warranty.

    • 8.1 FORCE MAJEURE.
      The parties agree that, in the event that the execution of the Contract would prove impossible due to an occurrence of force majeure, that is to say an unforeseeable event and outside the sphere of control of one or the other of the parties, neither of the parties can be held responsible for the non-performance, breaches or delays in the performance of any of its obligations which may be due to the occurrence of said case. The performance of the Contract and the resulting obligations, including payment, will therefore be suspended for as long as the case of force majeure lasts, it being specified that the payment paid for the current month during which the case of force majeure occurred will be however retained. Each party will however be entitled to exercise the right of termination enshrined in Article 5.
    • 8.2 NULLITY.
      In the event that a provision of these Conditions is considered null, this nullity will not affect the validity of the other Conditions. The null clause will be replaced and interpreted so as to ensure its validity by a clause as close as possible in its spirit to the canceled clause.
      Any communication to be addressed to SOCIAL CUES will be sent by email to the address: < % = link_to '', contact_path, class: 'hover: underline italic text-blue-500'%>
      The validity and performance of these Terms and the Agreement are subject to English law. Any dispute arising directly or indirectly from these Conditions and the resulting Contract will be submitted to the competent court of the place of domicile of the Customer when SOCIAL CUES is the plaintiff, respectively at the Court of London when the Client is the plaintiff.